About Centrum Sound Systems

Centrum Sound, founded in 1990, is specializing in speech reinforcement products for educational, municipal, corporate, and military applications. Our product line includes a full line of wireless all-in-one PA systems, tour guide audio systems, simultaneous language interpretation equipment, and assistive listening systems for ADA compliance in public facilities. With more than 50 years of experience in the hearing health care industry and sound reinforcement field, Centrum Sound has accumulated an unparalleled know-how in solving hearing related problems in places where speech intelligibility for one-way communication is of paramount importance.

	Contact Information Centrum Sound Systems 2384 Voltaire Way. Redding CA96003 USA Toll free US 1.888.736.6005 International +1.530.768.1444 Fax 1.530.768.1445 E-mail: sales@centrumsound.com
	Competitive Pricing. Centrum Sound offers highly competitive prices to all customers in the US, its territories as well as US military installations abroad. Non-US customers should send a request for quotation as many restrictions set forth by manufacturers and/or limitations of radio broadcast frequencies may apply. Our online shopping cart is a fast and convenient way to get price information. However, many items are subject to original manufactures minimum advertised prices also referred to as MAP pricing. Thus, we may not show our best price in the shopping cart. The fastest way to get our best price is to call 1.888.736.6005 for a discount code. You can also request an official quotation (RFQ) or get the discount code via e-mail by clicking on the red and blue icon box and follow the pop-up instructions.
	Payment Terms and Conditions of Sales Purchase orders with terms Net 30 are accepted from all US Educational institutions, Federal, State and Local Government Facilities. Credit card payment is accepted for orders placed by phone or through our shopping cart. No charges will be made to a credit card until the merchandise is ready to ship (does not apply to custom orders). Pay Pal payment is accepted through shopping cart or via e-mail. US Military may order through DFAS (Defense Finance and Accounting Service) with payment through iRAPT (formerly WAWF). Past due accounts may be assessed a minimum finance charge of $5 or 2% per month whichever is greater.
	Product Warranty. Products sold by Centrum Sound are covered by original manufacturer's warranty. This information is available in the "About" section for each specific product. In order not to void original warranty, all repair work must be performed by the original manufacturer. A return authorization must be obtained from the manufacturer prior to return. Follow manufacturer's directions for returns. If unsure about the warranty status, please contact Centrum Sound.
	Shipping and Tracking - Domestic Orders. Most orders are drop-shipped directly from manufacturer using their respective carriers. Processing time varies between vendors. Custom packages may take a day or two longer to process. A copy of the invoice showing tracking information is e-mailed upon completion of order. Tracking information will be updated once it is available to us. We offer free ground shipping for orders of $150 or more to the contiguous United States (lower 48 states). For orders less than $150, a minimum shipping charge of $25 may apply.
	Shipping and Tracking - International Orders. Centrum Sound accepts orders from all US territories and military bases abroad. International orders including APO AE destinations are shipped via United States Postal Service (USPS) unless otherwise requested. Products weighing over 70 lbs cannot be shipped via USPS. A quote with shipping costs and/or options will be e-mailed for your approval.
	Money-Back Guarantee. Centrum Sound offers a 30-day money back guarantee on all standard products and accessories. Restrictions may apply to destinations outside the US. Shipping charges are non-refundable, and cost of return is for the account of shipper. A Return Authorization (RA) number must be obtained prior to returning merchandise. The RA number can be obtained by calling Centrum Sound at 408.736.6500 (PST) or via e-mail to sales@centrumsound.com. To avoid restocking charges, all equipment including all accessories must be returned in original boxes including wrappers, product manuals and warranty certificates, etc. Products returned showing signs of use or improper handling are not acceptable and will be returned to customer. Merchandise drop shipped from manufacturers must be returned to the manufacturer, unless, other arrangements are agreed upon. Such items are subject to the manufacturer’s inspection, to determine if a restocking fee may apply.
	Resource links. Assistive Listening and ADA compliance. Resource page by Centrum Sound Systems When Hearing Aids Are Not Enough - The need for Assistive Devices provided by Centrum Sound Hearing Loss Association of America. The leading organization representing people with hearing loss. The Americans With Disabilities Act. Department of Justice, ADA Home Page. U. S. Access Board. ADA Accessibility Guidelines (ADAAG) - Sections 1-4. Tax Incentives for Businesses. Expanding your Market with Americans with Disabilities Act. Intuit Turbo Tax: Tax Tips For The Deaf. IRS Form 8826 (tax credit) Acrobat PDF version. Northwest Outreach Center. Internet Resources Related to Hearing Loss. A Quiet World: Living with Hearing Loss by David Myers. Deaf Linx: Fighting Audism Through Empowerment and Education. Oticon Inc. A world leader in hearing care. Headquarters in Denmark. US operation Somerset NJ. Vendors. Anchor Audio. Manufacturer of portable sound systems. Carlsbad CA. Comtek Corp. Manufacturer of wireless communications equipment. Salt Lake City UT. ELT/Connections Unlimited. Maker of ChatterVox voice amplification products. Nashville TN. FrontRow. High end class room audio. Petaluma CA. Phonic Ear A/S Hearing enhancement equipment. Smørum Denmark. Williams Sound Corp. Manufacturer of wireless communication equipment. Eden Prairie MN.

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